Service Failures: 5 Basic Steps To Customer Service Recovery


Service Failures: 5 Basic Steps To Customer Service RecoveryFailures in customer service are inevitable. Whether you're just starting out as a business or a well-oiled machine, you're bound to slip up and disappoint a customer at some point; your reservations desk forgets to accommodate a special request, your airline has to cancel a flight to a popular holiday destination, or a waiter in your restaurant is having a bad day and is impatient with an elderly couple. The good news is that this is where you have the opportunity to make a real difference.

FaceValue is growing & hiring. Ambitious marketing professionals grow with us!


Are you our new addition to the team? Due to the growth of FaceValue's customer base, we offer young ambitious professionals challenging positions: Brand Managers, Brand Assistants and Copywriters. Plus: interesting jobs for interns/working students. Boost your career now!

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FaceValue is growing & hiring. Ambitious marketing professionals grow with us!
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