Customer satisfaction surveys and customer engagement surveys can help your organisation increase profitability and growth by measuring customer perceptions of your products and services as well as their level of trust and commitment to your business. POP 8 Customer survey can help you tailor your customer survey to ask questions that drill down areas of concern for example:
1. How your business compares with your competitors
2. Whether they intend on continuing to buy from you
3. What your strengths and weaknesses are and what can be improved
Features